Should silestone seams be very noticable?

I had a dark color"coffee brown" silestone installed and there is a dull place about 1/2" wide on either side of the seam. They tried buffing it out but that did not work. They are telling me there is nothing else to be done because its a dark color. This was very expensive and I think I should have been told this would be a problem. Is this normal?

Answers:
Great choice of colour. "Coffee Brown" is absolutely beautiful.

As far as seems go, we completed a kitchen not too long ago, it had "Coffee Brown" countertops, and many seams - they were slightly noticeable, as all dark quartz will be (actually, we do a lot of dark Silestone, but none of the counters had anything more than slightly noticeable seams).

But this "dull area" that you have is very strange. I've never seen such a thing. Perhaps some of the joint compound got on to the Silestone and is producing that haze. Did you have a certified installer/fabricator make it? If so, Silestone has a warranty - perhaps you could try take it up with them.

Again, you should be able to make out a slight line of the joint, but there should be no difference in sheen on the Silestone itself.

Hope this helps.

Other answers:
Doesn't sound right - I would contact Lowes or Home Depot to check for an answer - they sell both and should know.
Doesn't sound right - I would contact Lowes or Home Depot to check for an answer - they sell both and should know.
not all silestone is the same. maybe it's just the natural textures of it
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