Our oven doesn't work this has been reported sveral times to and each time he tells us that it is under warranty I'll have home warranty come out and take care of it, six months later nothings been done this is just one thing we have told him about. Is there a process or agency to file a complaint.
Answers:
yes, your lease is a legal contract. tell him that if he doesn't do something personally, you will get the town court involved. call the local town ourt and see what they recommend.
Other answers:
Read the tenants rights book here. It should give you all the guidelines. Granted this one is for California, but it should give you ideas or at least an idea of where to look for the same info in your state.
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