My toilet bowl does not fill up far enough on a new toilet.?

I just purchased a crane plumbing toilet, and it does not fill up the bowl to a level I think is right. It only fills to about 1/2 inch over the drain. and leaves about 11 inches dry. The tank fills up fine and I adjusted the float to fill the tank within 1/2 inch of the overflow. I am at a loss to what to do next. Any suggestions appreciated. tia

Answers:
I just thought of something...did you buy the tank and bowl together or separate? maybe the tank is for a different sized bowl

Other answers:
Check the ballast.
Check the ballast.
Ok, if you adjusted the float, and it still doesnt work, then its time for a new float!

Just go to the store where you bought it and tell them what the problem is, (If you just installed it, see if they will give you the parts for free!! Or, contact the place that manufactored it, online, and see what they can do for you).

You should get satisfaction one way or another...

Of course, if you adjusted the float "up", then it should work..hmmm

Does the water keep running? Does it shut off at 1/2 inch from the bottom? (I never saw a float that LOW, that would shut off, so, its amazing to me...

Jiggle that float up and down and see if the water will come in, (I hate to say, take it apart, if your not mecanically inclined, or you may void the warranty and the toilet warranty, but it may only be a simple thing too... Let the store you bought it from know and see what they will do for you)...

I wish you well..

Jesse
This is because of the Federal Government mandate that all toilets made after a certain date have to use 1.6 gallons per flush. I've replaced toilets that residents have broken and they have complained bitterly that the new ones don't flush right. I tell them to hold down on the handle and that will allow more water to flush. Barring that you can always replace the insides of the tank with parts from a conventional toilet from a home center. The parts are cheap compared to the peace of mind of having a decent working toilet. The water level might be too low as well and there should be an adjustment for that, but I've never had a new one that had the water level too low from the factory. Hope this helps.
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