insurance company have instructed a firm to carry out work I am unhappy with it what rights do i have?
are treating me like i am getting somthing for nothing, there workmanship is at best like a d.i.y. job,there basicaly teling me like it or lump it,i have told my insurance i`m not happy can i insist on an inderpentent report by the insurance company.
Answers:
I don't have the appropriate details to be able to fully comment on your case. Are you in the U.K? If so look at the Contracts (Rights of Third Parties) Act 1999. This should afford you protection as section 1 (1)(b) makes it clear that contracts formed for the sole benefit of a third party should be enforceable by that party(subject to exceptions).
Please remember that it is your house at the end of the day and you are perfectly within your rights to deny them access to the property, if they continue to access your property after you have revoked your invitation they are trespassing and are liable in tort as such. Please speak to your insurer first and tell them what you are going to do and why as they may settle with the builder for the work already done!
Other answers:
If you have not signed anything you can request cash instead and have the repairs done yourself (or not at all). In addition, you can have an independent assessment done and compared against the adjusters. If it's very far apart from the other estimate you can raise a complaint at the insurance company.
If you have not signed anything you can request cash instead and have the repairs done yourself (or not at all). In addition, you can have an independent assessment done and compared against the adjusters. If it's very far apart from the other estimate you can raise a complaint at the insurance company.
The insurance company is paying for the work
You Must Have SIGNED an authorization form at sometime if so the only option you have is to take legal action against the insurance company. Technically the workmen are working for the insurance company, Not You!
Its your house...you decide who will do the work for you...if your not happy with the quality you can fire the company doing the work.
I suggest you put your grievances in writing and mail it to the company doing the work and to the insurance adjuster.
Be fore warned...you will probably end up in court.
If your not happy with the work being done...don't sign over the check to the repair company at the end of the job until your satisfied.
look at the 'rights of third parties' act